Virgin Media. Criminal Fraud?

One Month after my letter to Virgin Media detailing their fraudulent attempt to extort money - they have instead continued their hallmark company ethos of harassment and threats with a promise of Court action unless I pay £80 within 14 days - or else - they will 'send the boys round personally to collect.'

Here is my reply:

Virgin Media.

Darren Hall

Head of Credit Management

Virgin Media payments.

6 July, 2011.

I am writing with regard to your  letter of 30 June, 2011.

I note that Virgin Media have not yet replied to my letter of 6 June, 2011 in preference of sending further demands. 

It must be a matter for regret that you have chosen to ignore both the content of my letter with the serious allegations presented therein, as well as the convention of providing the basic courtesy of a written reply.

The breach of agreement you refer to in your letter of 30 June is unreliable. Virgin Media breached the agreement by terminating my service on 5^th of May, 2011. In fact, as amounts are prepaid for the service you provide, I am owed a credit balance from the point you terminated my service. This breach is compounded by the harassment and threatening correspondence that is a hallmark of Virgin media customer relations.

I am not prepared to engage in further costly correspondence with yourselves over this matter in which you have already had every opportunity to redress the incompetence leading to your threat of legal action and reference to ‘professional collection agents to call upon you personally to collect monies due.’

I therefore look forward to notice of the court proceedings you have promised and the opportunity they represent for properly examining the extent of Virgin Media’s criminal conduct in the matter of fraudulently attempting to extort money by using harassment and threatening conduct predicated on flagrant disregard of the facts in this case.